Customer Service Information

We guarantee that your personal information will be kept secure and private. We do not sell or rent your information to anyone else.

Contact us

Got a problem? Need to amend an order? Got a question about a product? We aim to reply to all messages by the end of the same working day, but normally we're a lot quicker than that! Click here to contact us.

Still Smoking Reward Programme

Get more for your money when you shop at Still Smoking! We've launced our new exciting rewards scheme were you will receive 1 Point for every £1 you spend, a bit like Tesco Clubcard Points. Read more about the Still Smoking Reward Programme.